The Garage Door Doctor makes every effort to provide 100% customer satisfaction in both sales and service. We realize that word of mouth is the best form of advertising, and we'd like to hear what you have to say. Please take a moment to complete our customer survey form or read what your neighbors are saying about us.
Tremendous service! He came early, completed the job quickly and perfectly! Highly recommend.
- Marcia M.
10 Star Service
Mario's service was a 10 Star Service! I was very pleased and will definitely refer this company out to friends and family! Thank you!
- Danea B.
Excellent Customer Service
Excellent customer service right from the beginning of our transaction! Tanya answered the phone and was friendly, professional and efficient. She knew the products that I would need to replace my two, discontinued and malfunctioning openers, and we scheduled installation. Mario arrived as scheduled and on time and was prepared with equipment and tools. He gave me a time frame for the installation and was right on time with everything programmed. Mario was friendly and polite to work with. As a customer, I am glad to have found them. Their customer service is great!
- Lane P.
Above & Beyond
Excellent service! Beautiful garage doors! Mario did an excellent job going above what we expected him to do. Very fair pricing.
- Jeff G.
Absolutely fantastic service. Arrived as scheduled, very friendly and honest. My opener was giving me fits. Mario told me there was life left in my opener and that it was not essential that it be replaced. Given the age of the opener, I had it replaced anyway. He did a super job. This is a top notch customer focused operation. I see no reason to ever go elsewhere.
- Mike M.
Mario was great! He had the door done super fast. It works and looks fantastic, and is much quieter. Tanya was great too, letting me know what the next steps were.
Couldn't Have Asked For Anything More
Mario is extremely knowledgeable, professional, and thorough. I couldn't have asked for anything more!
- Emily G.
Both Mario and Tanya are wonderful to work with. Personable, professional and very helpful. They were thorough throughout the selection process, patient and attentive when answering questions and providing different ways to view the product offerings, and on top of communicating all the way along. Definitely will be recommending The Garage Door Doctor to others! The product itself is fantastic and looks beautiful too!
- Amy D.
Takes Pride In His Work
I've had to use The Garage Door Doctor a number of times since moving to this area 5 years ago, and have always been completely satisfied with their work, price and speed of service. Mario is very personable and takes obvious pride in his work. I'd gladly recommend this company to my friends and neighbors.
- Steve B.
Easy process! Wonderful service! Very reasonable price compared to competitors. Will absolutely recommend to family & friends!
- Renee S.
We could not be happier with the process from start to finish. They were kind throughout the time it took me to make up my mind with which doors to choose, and helpful with their guidance. On the day of installation, everything was explained, and they were clean and organized. Their friendliness and expertise were greatly appreciated!
- Mike & Shelly J.
Polite & Personable
On a Saturday morning around 11:00am, the spring on my garage door broke. By 1:00pm it was fixed. Mario was polite and very personable!
- Jeffrey J.
Friendly & Clean
Very happy with the service. The gentleman that showed up was friendly and clean. He got the job done quick! When he told me the total, I was pleasantly surprised. Thank you Mario!
- Jason C.
I called on a Sunday, and my call was returned on Monday morning. They came out in the afternoon, and fixed a broken spring and adjusted the door - perfectly!
- Paul D.
We are very happy customers and we really like our new garage door! The install was on time and completed great!
- Scott R.
Garage Door Expert
Mario is simply the best garage door expert we have ever had!!! After suffering through other garage door services, that were overpriced and poor in quality, we found Mario at The Garage Door Doctor, LLC. Fair priced, considerate, totally knowledgeable experts. We will be using them every time from now on, if we need garage door help.
- Nathan H.
Mario is extremely knowledgeable and trustworthy. I appreciate the quality of his work as well as his professionalism!
- Paul M.
Professional & Knowledgeable
The Garage Door Doctor team was professional and knowledgeable! They were timely with service and did an excellent job!
- Thureen A.
One of the springs on our garage door broke. Not having the time to fix it myself, I called The Garage Door Doctor the next morning around 8am. After 5 minutes of conversation, we had an appointment set up for an hour later. Mario shows up and couldn't be nicer. He replaced both our springs, cables and greased the wheels all in less than an hour. Fantastic service and all done in about 2 hours from my call. Their speed and friendly service was great, but the best part was the incredible price that came with it. Top notch and we will be recommending them to others.
I contemplated taking a sledge to my garage door, so I'd have an excuse to call in another repair and experience this level of customer service again. Everything was great, from the response time, to the service and install, and a surprising over delivery through anticipating the needs of my household (rarely seen in this wild, never seen without an up charge). Thank you!
- Nels G.
Prompt & Professional
Prompt and professional service! Would highly recommend!
- Michael D.
On site in less than 24 hours! Great work and attitude. I highly recommend.
- Bryan K.
Thank you so much for making time for me today, and for the wonderful service! I so appreciate your responsiveness, professionalism, kindness and the thorough review of my garage door and its issues. Thank you so much! I will highly recommend you to anyone in the future!
Same day and on time service. Complete and thorough job. Door is operating great. Very friendly too!
I called at 9:30am, and I was quoted up front. They arrived by noon the same day in subzero weather. Great service!
- John S.
Amazing experience with The Garage Door Doctor! I called Mario late in the afternoon when I was in a bind, and he was at my door a half hour later. Mario was prompt, professional, honest and funny. I'm happy I was able to connect with Mario and have exceptional service done by an honest company. I HIGHLY recommend The Garage Door Doctor to everyone!
- Melissa O.
Very impressed with how fast the call back was after we had called them on a Monday night. They were out the very next day and fixed everything. I would and will recommend them to anyone and everyone I know.
- Jeff O.
Customer For Life
Highly recommend Owner Mario and his wife. They were a joy to work with! Prompt and professional. Every aspect of the service they provided was outstanding. I would highly recommend their services. Mario also took the time to assess the overall performance of my garage door, and advised me of other issues, that in my case were due to an improper original installation. No pressure tactics. He just pointed and discussed with me the issues he found, provided me with a price, and told me to let him know if I wanted him to address them. I cannot tell you how much I appreciated Mario’s sincere, honest professionalism. Needless to say they have a customer for life.
- Mark M.
Their professionalism is outstanding!
- Tina O.
Our garage door was completely mangled, and we were certain we needed a new door. However, Mario accepted the challenge and patiently worked to fix it. It has worked smoothly ever since. He is a professional expert. I highly recommend Mario to trouble shoot any issue with a garage door.
- Rachel M.
Professional & Friendly
My garage door cables broke on Tuesday, not allowing us to get in the garage. We got an appointment for Thursday morning. Mario the Owner came out, and finished fixing our garage door in fifteen minutes! He was very professional and friendly, and the cost to get it fixed was affordable! Not only is our door now fixed, but it's also quieter! Thank you again!
- Colin P.
Great company...Timely and the Owner Mario and his wife are great to work with. I have had them out twice, to replace and old opener and now a bad spring. Good prices! I will for sure use them again, along with recommending them to anyone that needs work done.
- Derrick G.
Fast service, affordable, honest, hard working people!
- Cassie K.
We have used Mario several times over the past 40 years, and he always was a good reasonable price, and did a good job.
- David & Diane S.
Prompt & Professional
Mario was prompt, professional, and able to diagnose our issue very quickly. I also appreciated that they were able to sneak us in on short notice, not once but twice, in the past year. Highly recommended!!!!
- Mollie B.
This business has excellent service! I had a broken spring and he came within the hour and had it fixed within 20 minutes. I would recommend this company and service to anybody!
- Happy Customer on Local.com
Such A Delight
Fabulous service and work. It was a delight to have such high quality service from a vendor. Mario scheduled an appointment right away, was straight forward with an approximate quote over the phone, and provided prompt, excellent service, at the price that was quoted. Highly recommend with no reservations!!
- Happy Customer on Local.com
I was new to the area and seen the online reviews, so I decided to try The Garage Door Doctor, LLC. Mario was here in less than an hour, and fixed the springs for a very reasonable price. Very happy with the service, and he was very quick and friendly.
- Happy Customer on Local.com
We had an unexpected repair that was needed. Mario was able to make it out to our place the very next morning and take care of the repair. What I appreciated most was that he didn't try to upsell us on anything else. At my request he swapped out our rollers and replaced a section of track that was rusted, but advised that the other track was still servicable, and didn't need replacing. I appreciated his honesty and would whole heartedly recommend him. He was also respectful of our home, offering to take off his boots, which from experience doesn't always happen when working with repair people.
- Happy Customer on Local.com
Fixed In No Time At All
A cable on my garage door broke and it was stuck open in freezing weather. I called a larger company and they could not get someone out to look at it until the next day. I then called Mario, and he was at my door in less than an hour. He had it fixed in no time. He also spent time with me, giving tips on maintenance and ideas of what my future needs may be based upon his review of the condition of the door. Great customer service!
- Troy F.
Honest, Efficient & Affordable
The Garage Door Doctor was great! The day our garage door went out, Mario was there to fix it. He explained the problem with our garage door, and gave us options for repair. I will be calling only The Garage Door Doctor with any other questions or problems we have down the road. He was very honest, efficient and affordable.
- Happy Customer on Local.com
No Hidden Fees
One of the springs on our garage door broke. I called The Garage Door Doctor and Mario said he could be out in a few hours and quoted me a price. He was out within two hours and had the garage door fixed within 20 minutes. Very nice guy and very friendly. I would highly recommend him to my neighbors, friends and family. The quote he gave me was the price I paid...no extras or hidden fees. Thank you for the great service!!!
- Happy Customer on Local.com
Mario was on time, friendly, professional and completed the repair needed flawlessly! He offered tips on how to keep my garage door opener operating well. Mario did all this while the garage temperature was about zero! If I need garage door opener repairs in the future, I am calling these folks! Recommended!
- Allen B.
On time, reliable service, reasonably priced. Highly recommend!
- Rose S.
I heard about Mario from a neighbor. He arrived on time with a great work ethic. He was fast and did a professional job. He went above what I expected with spring replacement. He adjusted my roller track, upgraded the springs and adjusted the opener. The door rolls like butter now! All for a great price with no "gotchas". Definitely recommended!
- Jason S.
Quick & Professional
Quick, professional and done right the first time! Nice to see that some companies are on time and get it done!!! Hopefully won't need them again but if I do, this is who I will call!!
- Devin M.
Just had a great experience with the owner, Mario. Came out and fixed our garage door opener within an hour. Very professional. They are my garage door guys going forward!
- Matt S.
Just had the Garage Door Doctor, LLC at my house. The minute he walked into my garage, he said "I think the gears are bad". After he took a look at the overhead box, sure enough it was the gears...They were shot! It only took about 20 minutes for him to replace the gears. Awesome service by both Mario and the Receptionist that called me to book the appointment. I will definately recommend The Garage Door Doctor! Thank you!
- Kalie R.
Fast & Professional
Fast and professional service with a very reasonable price! Could not have had a better repairman! Thank you!
- Katie V.
Great experience from the quote all the way through installation. I can't express how nice it was to have a company show up on time for both estimate and installation do everything they said they were going to do and exceed expectations at every step and at a competitive price. Very satisfied and would highly recommend to anyone.
- Todd L.
Thanks for a great job
Called at about 4pm, Showed up in 45 minutes like he said he would. had the job done in 45 minutes. Great Service, Professional, Friendly, Courteous and Fast. Thanks for the Great Job!
- Tim L.
Thanks for the GREAT service!
Very good, fast! I thought I'd have to wait a few days to get someone out here... was surprised to get same day appointment AND the garage door fixed! The guy that fixed the door was very pleasant, will probably work again with him in near future to replace both of our garage doors. Thanks for the GREAT service!
- Happy Customer on Angie's List
Fast house calls
This doctor makes fast house calls. Thank you Mario.
- Tracy B. on Google
Mario is fabulous... Called him on a Wednesday, came out and looked at my door. He had it replaced the next day. Thank you for your honesty and amazing service. I will use them again and refer them without a doubt!
- Somer C.
I am thoroughly impressed with the service provided by The Garage Door Doctor. I was convinced I would need to replace my entire garage door after cables broke and multiple wheels left their track (which was significantly bent). Luckily, Mario showed up (in less than 2 hours) and had my door repaired and in order in less than an hour. Not only was the service timely, it was done right. I noticed Mario took the time to re-grease, tighten, and tune areas I had neglected to pay attention to. What impresses me most about The Garage Door Doctor is the level of service. A true professional doesn't just say they care, they show it with their actions. That day, I saw it. Mario - Thanks for your help that day. I truly appreciate it.
- Matthew K.
Prompt, efficient and knowledgeable
Lubed up rollers and hinges. Performed a review of the condition of my door. Upon my request, he provided me with the door replacement options. Mario is a rockstar. He was prompt, efficient and knowledgeable. I will use him for all future garage door related work.
- David K.
Professional, on-time, quality service on the same day as I called. Highly recommend to all homeowners!
- David K. on Angie's List
A customer for life
Awesome experience. I called at 6:00pm and he was there in twenty minutes. Very knowledgeable and affordable. I'll be a customer for life.
- Andrew K. on Angie's List
Will certainly refer your services
I just wanted to pass along a 'thank you' again to Mario, your customer service, and short notice door opener replacement yesterday (Monday). It is very much appreciated and we will certainly refer your services in the future.
- Larry S.
Very personable, responded quickly to replace a broken spring which had us trapped. He not only replaced the springs but adjusted the cables and greased up the track. That is the type of quick, thorough, and affordable work I have come to expect from him.
- Fred G.
I would just like to make a comment and a testimony on behalf of Mario, the Garage Door Doctor. I have been in the home building business and remodeling business for 37 years. When it comes to my garage doors for my customers I do not go anywhere except to The Garage Door Doctor. Why? Top Quality Products and the highest quality of labor and installation. Mario does whatever it takes to meet scheduling. Customer satisfaction. Service work and call back work that is outstanding. Mario is honest, kind, and a man of integrity and I am proud to have him be a part of my team. If you should ever need to contact me about The Garage Door Company, feel free to call me at 952-292-9508.
- Paul W., Cold Creek Construction LLC
Thank you for all your help and hard work
Last winter our spring broke in our garage door and we didn't realize it until the next morning when we were leaving for work. Needless to say we were trapped in our garage and most likely going to be late for work. We called the Garage Door Doctor and told him our situation and what we needed to have fixed. Almost immediately he was there to assist us and get us out of the garage. Mario recommended what we should do and sat us down to go over doors later that evening. We picked out our door and the order was placed immediately. We had a beautiful, new garage door in no time. We just wanted to say thank you for all your help and hard work. It is a true testament to your character, work ethic, and friendship.
- Justin & Christina G.
Super people to work with
I can't say enough about these guys. They installed my Craftsman opener earlier this year. When it just recently stopped working, I called them and they spent three hours at my house trying to diagnose the problem. They spent forty-five minutes on the phone with Craftsman technicians, trying to fix this defective product. When I called Sears Warranty support three times to get a replacement, and got hung up on three times, they sold me a replacement unit and installed it in about ten minutes. Super people to work with, and I will recommend them to everyone I know. Don't go to a retail store to get a garage door opener. Call The Garage Door Doctor, LLC. You'll be happy you did.
- Ray L.
A true professional. Customer service is ALIVE! I had almost given up hope these days, but Mario fit us in to his busy day on a last minute emergency call. If you need anything related to garage doors there is no one else to call in my opinion. Thank you again!
- Matt, Jana, Gavin, Wyatt and Garrett
Mario fixed my door and installed a new opener. I highly recommend The Garage Door Doctor, LLC. They responded immediately to my call, and were there the next day. Very professional and knowledgeable.
- Diane B.